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What We're All About
At Nirvani'Nu, we're passionate about helping you achieve your wellness goals. From innovative health supplements to expert advice, we're here to guide you on your journey to better health. When you reach out to us, you're not just another customer; you're a valued member of our wellness community.
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FAQ's About Nirvani'Nu
What makes Nirvani'nu different?
Nirvani’Nu is home to Australia’s first actual vegan collagen, we use all-natural, organic, ethically, and sustainably sourced ingredients, and we use open and completely transparent labels featuring every single ingredient that goes into our revolutionary product.
Food allergens
Miracle Collagen is free of:
- Gluten
- Nut Allergens
- Soy Allergens
Shipping & Returns
What is your shipping policy
Our warehouse processes and packages orders Monday-Friday. Once your order is picked up from our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery (which will be provided via tracking number)
You can visit our Shipping Policy Page via the link at the bottom of the page.
Do you ship internationally
Yes! International shipments can take up to 8-35 business days to be delivered.
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of Australia. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition.
When will my order ship?
When your order is packaged and ready to go, we will send you an e-mail notification with your shipping tracking number and a link to where you can track it online.
DOMESTIC SHIPMENTS:
Nirvani’Nu will always aim to get your order packed and dispatched within 1 business day:
Express Shipping: 2-7 business days after dispatch.
Standard Shipping: 3-14 business days after dispatch.
If I try it for 60 days and don't see any results, how do I get a refund?
If you try our product for 60 days and don't see any improvements on your hair, skin and nails, send us an email with all your orders details and we will organise a refund for you.